STORE RETURNS AND EXCHANGES – TERMS & CONDITIONS
- All items are exchangeable only within 14 days of the date of purchase. Items purchased online may be exchanged, but not refunded.
Items to be exchanged must be returned in saleable condition within 14 days from the date of delivery.
Pierced earrings including earring pendants are non-refundable and non-exchangeable for reasons of hygiene and safety, unless faulty.
We cannot offer an exchange or refund for personalised items or items that have been re-sized.
Please retain your original e-receipt to guarantee the manufacturing warranty on your product. This does not affect your statutory rights.
- For all returns please email firstname.lastname@example.org.